Just a reminder that Amazon is NOT a library. Authors can end up with negative balances when customers return books after the author has already been paid by Kindle Direct Publishing, an Amazon spokesperson said. When an Amazon customer returns an e-book, royalties originally paid to the author at the time of purchase are deducted from their earnings balance. Amazon's current return policy for e-books allows customers to "cancel an accidental book order within seven days." But, for some readers, seven days is more than enough time to finish a book and return it after reading, effectively treating Amazon like a library. The reason for the negative balance? Kindle e-book returns.Īuthors are protesting Amazon's e-book return policy, a system they say allows readers to "steal" from self-published authors. On her publishing dashboard, she saw something she had never seen before in her 11 years as an author: a negative earnings balance. A kindle e-book reader is pictured at the Book Fair in Frankfurt, Germany, in 2015.Įarlier this month, Lisa Kessler, a paranormal romance author, logged into Kindle Direct Publishing to check her earnings from the previous month.
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